Privacy Policy

Effective Date: January 17, 2025

At Golden Jewel Craft, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make purchases, or interact with us. By using our website, you agree to the terms of this policy.

1. Information We Collect

We collect two types of information when you interact with our website:

  • Personal Information: This includes details such as:

    • Name
    • Address (billing and shipping)
    • Email address
    • Phone number
    • Payment information (credit card or other payment methods)
    • Order details (e.g., items purchased, shipping preferences)

  • Non-Personal Information: This includes data that cannot be used to identify you directly, such as:

    • IP address
    • Browser type and version
    • Device information
    • Pages visited on our website
    • Referral source and timestamps
    • Cookies and other tracking technologies (as described below)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Orders: We use your personal information to fulfill orders, process payments, ship products, and communicate with you about your orders.
  • To Improve Our Services: We use non-personal information to analyze trends, improve our website functionality, and enhance your shopping experience.
  • To Communicate with You: We may send you order confirmations, shipping updates, and other customer service-related messages. If you subscribe to our newsletter, we will send you promotional emails with updates and special offers (you can unsubscribe at any time).
  • To Provide Customer Support: We use your contact details to respond to inquiries, complaints, or requests for returns or refunds.
  • To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience. Cookies are small files that are stored on your device to help us remember your preferences, track website traffic, and customize your experience. We use cookies for the following purposes:

  • Necessary Cookies: These are essential for the basic functioning of our website (e.g., remembering your shopping cart).
  • Analytics Cookies: These help us collect information about how visitors interact with our website (e.g., Google Analytics).
  • Advertising Cookies: These allow us to provide personalized advertisements based on your browsing behavior.

You can control your cookie preferences through your browser settings. However, disabling cookies may affect the performance of certain features on our website.

4. Data Security

We implement strong security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption technologies, secure servers, and restricted access to sensitive data. While we strive to protect your data, please note that no online data transmission is completely secure, and we cannot guarantee absolute security.

5. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers for the following reasons:

  • Order Fulfillment: We may share your data with third-party vendors such as shipping carriers, payment processors, or email marketing platforms to complete your order or provide customer service.
  • Legal Requirements: We may disclose your information to comply with legal obligations, such as responding to subpoenas, court orders, or other legal processes.

All third-party service providers are required to protect your personal information and use it solely for the purposes of providing services to Golden Jewel Craft.

6. Your Rights and Choices

You have the right to access, correct, or delete your personal information. You can also request information about how we process your data or withdraw your consent where applicable. To exercise your rights, please contact us at info@goldenjewelcraft.com.

Additionally, if you no longer wish to receive promotional emails from us, you can unsubscribe at any time by clicking the “unsubscribe” link in the email or by contacting us directly.

7. Children’s Privacy

Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we discover that a child under the age of 13 has provided personal information, we will take steps to remove such information from our systems.

8. Third-Party Websites

Our website may contain links to third-party websites that are not operated or controlled by Golden Jewel Craft. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. If we make significant changes to how we handle your personal information, we will notify you by posting the revised policy on our website and updating the Effective Date. We encourage you to periodically review this policy to stay informed about how we protect your data.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you wish to update your personal information, please contact us at:

Golden Jewel Craft
912 Marys Dr #C,
Tallahassee, Florida,
United States

Phone: (850) 580-3809
Email: info@goldenjewelcraft.com
Website: goldenjewelcraft.com

Thank you for trusting Golden Jewel Craft with your personal information. We are committed to safeguarding your privacy and providing you with a secure and enjoyable shopping experience.